OPENING HOURS:

Monday to Friday, 9:00am - 5:00pm | Saturday, 10:00am - 5:00pm

vcmh-official-logo-1
OPENING HOURS:

Monday to Friday, 9:00am - 5:00pm | Saturday, 10:00am - 5:00pm

Patient and Visitor
Information

Visitors and patients are welcome at the Victorian Centre for Mental Health.

Visiting the Victorian Centre for Mental Health

The centre is located 48Km’s from the Melbourne CBD and 54 Km’s from Warragul. If travelling to the Centre from the direction of Melbourne the Monash Freeway is generally the quickest way to get here. If you are coming from the direction of Warragul then the Princes Freeway will get you here quickly depending on traffic conditions.

Alcohol, Drugs & Unprescribed Medication
Alcohol or unprescribed drugs should not be brought into the Centre by patients or visitors. Consumption of alcohol or drugs on the premises, or leaving the hospital to consume alcohol or drugs, may result in cessation of treatment and discharge from the Hospital.
Driving/Parking
Unlike many hospital facilities there is usually ample Free Parking available at our facility. Depending on the duration of your visit with us this may be a significant saving to you.
Identification
Health Department Regulations require a positive identification system for medication administration. To help our staff and ensure you continue to receive personalised care, photo ID is required on admission.
No Smoking
The Hospital is a smoke free environment. If you wish to smoke you will need to leave the building and smoke outside the premises.

Code of Conduct

Consumer Feedback / Consumer Representative

Our hospital welcomes all feedback and takes steps to ensure your voices are heard. In addition, our hospital has a dedicated consumer representative who provides feedback to ensure our services, programs, and facilities meet your needs.

If you have compliments for our service, these can be sent through to manager@vcmh.com.au.

If you have feedback regarding how we can improve our service, or would like to make a complaint, please see the information sheet below.

Charter of Healthcare Rights

Patient Privacy

Safety and Quality

Child Safe Commitment

Open Disclosure Policy

OPENING HOURS:

Monday to Friday, 9:00am - 5:00pm | Saturday, 10:00am - 5:00pm